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Tips, news, and insights from the CW IT Support team.

The AI Mistake Most Businesses Are About to Make

The AI Mistake Most Businesses Are About to Make

The California Gold Rush of 1848 promised one thing: opportunity....

When the Emergency Hits, It’s Too Late to Plan

When the Emergency Hits, It’s Too Late to Plan

When your flight hits turbulence, the last thing you want...

How Should a North Carolina Municipality Prepare an IT RFP?

How Should a North Carolina Municipality Prepare an IT RFP?

A strong municipal IT Request for Proposal should give providers...

What 15 Cybersecurity Controls Should Every North Carolina Municipality Have in 2026?

What 15 Cybersecurity Controls Should Every North Carolina Municipality Have in 2026?

North Carolina municipalities do not need dozens of disconnected cybersecurity...

What Happens in the First 90 Days After a North Carolina Municipality Switches IT Providers?

What Happens in the First 90 Days After a North Carolina Municipality Switches IT Providers?

Switching IT providers does not have to mean weeks of...

The 4 Most Expensive Backup Assumptions Businesses Make

The 4 Most Expensive Backup Assumptions Businesses Make

Mike Tyson once said, “Everyone has a plan until they...

Should a North Carolina Municipality Hire an Internal IT Director or Outsource to a Managed IT Provider?

Should a North Carolina Municipality Hire an Internal IT Director or Outsource to a Managed IT Provider?

For municipalities across North Carolina, one of the biggest technology...

CJIS Compliance Checklist for North Carolina Municipalities (2026)

CJIS Compliance Checklist for North Carolina Municipalities (2026)

If your municipality operates a police department or accesses Criminal...

The Fire Drill No Business Owner Wants to Run

The Fire Drill No Business Owner Wants to Run

Why fire drills save lives and businesses Fire drills do...

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