Secure, Compliant IT for North Carolina Municipalities
Protecting public services, law enforcement data, and government operations with IT built for the public sector.
Running IT for a municipality is unlike any other environment. You are managing law enforcement systems, public records, constituent portals, and compliance requirements all while keeping costs in check with limited staff. CW IT Support has deep experience working with local government organizations across North Carolina. We understand CJIS compliance, public sector procurement, and the unique pressure of managing technology that serves your entire community.
Key Features
24/7 Network Monitoring and
Help Desk Support
CJIS Compliance
Support
Cybersecurity and
Ransomware Protection
Data Backup and
Disaster Recovery
VoIP for Government
Offices
Co-Managed IT for
Existing IT Staff
Ready to solve your Municipalities IT challenges? Schedule a free consultation today.
Does This Sound Familiar?
Aging infrastructure creating security vulnerabilities
CJIS compliance requirements for law enforcement data
Limited IT staff managing too many systems
Ransomware attacks targeting government agencies
Budget constraints with no room for unexpected downtime
“So for anyone skeptical of outsourcing their IT like I was, I would say don’t overlook CW IT Support and don’t let the fact that they’re not physically on-site interfere with getting the best services at the best price. I mean, I could hire an internal IT employee, but I would have to pay them benefits, and what happens if they get sick or go on vacation? With CW IT Support, the cost is comparable, but I get access to the expertise of an entire firm, and that will always be worth it in my eyes.”
Doug Shipley
Town ManagerTopsail Beach
“Brian and his team don’t just offer solutions, they tailor their recommendations to fit the town’s needs and budget constraints.”
Stephen Smith
Assistant Town ManagerTown of Ayden
“Before CW IT Support, if something went wrong, we were scrambling to figure out what to do. Now, we have a team that’s got our back.”
Donald Andrews
Town ManagerTown of Broadway
“Since onboarding with CW, the town has seen significant improvements in system efficiency, security, and response times.”
Tyler Thomas
Town ManagerTown of Pembroke
“CW IT Support didn’t just fix our tech problems. They gave me peace of mind—and that’s priceless.”
Brandi Strange
City AdministratorHigh Shoals, NC
Frequently Asked Questions
Questions we get all the time.
Do you support police departments and other public safety teams?
Yes. We can support municipal environments that include public safety operations with a security first approach, documented processes, and rapid response when incidents occur.
Can you work alongside our existing IT staff?
Yes. We can operate as co managed IT or as an extension of your team, covering monitoring, security, projects, and escalation support.
How do you handle cybersecurity for municipalities?
We layer endpoint protection, email security, patching, backups, and ongoing monitoring to reduce risk from ransomware and phishing. We also help document policies and improve response readiness.
Can you help with compliance requirements?
Yes. We help align your technology environment with applicable requirements and best practices, including security controls, logging, and documentation.
What is your response time for urgent issues?
For emergencies we provide a guaranteed 15 minute response time so critical services stay available.
How does onboarding work for a municipality?
We start with discovery and assessment, document systems, address high risk gaps first, then roll into steady state monitoring and support.
Not sure if CW IT Support is the right fit for your Municipalities organization?
Let us talk. Schedule a free, no-pressure consultation and find out.