Blog VoIP Features Enhance Customer Experience November 14, 2022 by Vertical Axion There are many reasons why staff may be required to put customers on hold. However, Voice-over Internet Protocol (VoIP) technology can be utilized to ensure that callers do not feel abandoned during this time. In addition, VoIP systems offer the option of entertaining customers while they wait in line. Some possibilities are playing engaging music, […] Read more » Business Advice General Interest Technology
Blog Benefits of Having a Dual Monitor Setup for Your Business November 4, 2022 by Vertical Axion In recent years, the use of advanced technology in the office has increased in popularity among businesses to improve their efficiency, productivity, and effectiveness. Whether running a small or large company, it is important to know that utilizing a dual monitor setup in your office can provide quite a few advantages. Effortless Research It is […] Read more » Business & Finance Business Advice General Interest Productivity Small Business Technology
Blog Common Mistakes To Avoid When Implementing A CRM For Your Business October 28, 2022 by Vertical Axion In order to be successful, it is important for businesses to have a good customer relationship management system in place. However, many small companies make simple mistakes that get them in trouble. If you don’t keep your customer data clean and accurate, your business could be at risk. Here are some common CRM mistakes you […] Read more » Business & Finance Business Advice Technology Tips
Blog The Advantages of VoIP for Businesses October 14, 2022 by Vertical Axion Voice over IP, or VoIP, has become increasingly popular among business owners. However, many business owners ask if VoIP is viable in a landscape where many voice systems are either no longer supported or cost a fortune to upgrade. Your business relies on a consistent and secure communication network. Therefore, choosing the right voice over […] Read more » Business & Finance Business Advice Technology Tips
Blog How To Optimize Your Website With SEO October 1, 2022 by Vertical Axion So, you’ve built your company’s website. That’s great news and a major milestone, for sure. Unfortunately, your work is just beginning. If you want anybody to be able to find you among the billions of sites that make up the internet, you’re going to need a little bit of help. The first and best thing […] Read more » Branding Business & Finance Business Advice General Interest Marketing
Blog Cyber Security Best Practices For Businesses September 17, 2022 by Vertical Axion Smaller companies often struggle to develop and invest in robust IT security systems, which can leave them relatively more vulnerable to cyber attacks. If that’s the situation you’re in and you’re trying to decide what to invest in and where to use the money that you have to spend on IT security, here’s a quick […] Read more » Business & Finance Business Advice General Interest Malware and Virus Protection Recent News Security
Blog Large Scale Okta Phishing Campaign Targets Many Organizations August 31, 2022 by Vertical Axion According to ongoing research by Group-IB, a massive phishing campaign is currently underway. This is a campaign that has impacted no less than 130 organizations across a broad range of industries. These include but are not limited to professional recruiting firms and companies connected to finance and technology. Some of the companies targeted include giants […] Read more » Business Advice General Interest Phishing Recent News Security Technology News
Blog Lenovo Models Affected By Medium Severity Vulnerabilities August 25, 2022 by Vertical Axion If you own a Lenovo laptop, be aware that researchers at ESET have recently discovered a trio of bugs reported to Lenovo that could allow an attacker to disable security features and hijack your operating system. The issues are tracked as CVE-2022-1890, CVE-2022-1891, and CVE-2022-1892 and are all classed as medium severity level. The first […] Read more » Business Advice General Interest Recent News Security Technology News
Blog Hackers Use VoIP Systems To Install PHP Web Shells August 22, 2022 by Vertical Axion Security researchers at Unit 42, a division of Palo Alto Networks, have been tracking the efforts of a massive campaign aimed at Elastix VoIP telephony servers. They are used by companies of all shapes and sizes to unify their communications, and it is especially attractive because it can be used with the Digium phones module […] Read more » Business Advice General Interest Malware and Virus Protection Recent News Security Technology News Technology Tips
Blog The Importance Of Having An Email Newsletter August 17, 2022 by Vertical Axion Most business owners understand the importance of being active on at least one social media channel. That’s fine as far as it goes, but have you considered supplementing your social media presence with a good, old-fashioned newsletter? Of course, when we say newsletter, we’re not talking about something you print and mail to your customers but […] Read more » Business & Finance Business Advice General Interest Recent News Social Networking
