IT Support in Wilmington, NC
CW IT Support is the trusted IT partner for businesses in Wilmington, North Carolina, and the surrounding Cape Fear region. From our office at 5500 Market Street, we deliver managed IT services, cyber security, VoIP phone systems, cloud solutions, AI tools, and backup and disaster recovery to companies that depend on their technology to run every day.
Whether you are a manufacturer on the port, a municipality on the coast, or a professional services firm downtown, we bring the full expertise of our firm to your business. You get a dedicated team, not a single employee who might get sick or go on vacation. And with 24/7 support for our clients, we are there when you need us most.
Our Wilmington Office
CW IT Support - Wilmington
5500 Market Street STE 100B
Wilmington, NC 28405
Phone: (910) 726-1595
Hours: Monday through Sunday, 8:00 AM to 9:00 PM
24/7 support for existing clients
Services We Provide in Wilmington
Managed IT Services
Proactive monitoring, help desk support, patch management, and maintenance for your servers, workstations, and network. We catch problems before they become downtime.
Cyber Security
Threat protection, security awareness training, firewall management, and compliance support to keep your business safe from ransomware, phishing, and other attacks.
VoIP Cloud Phone Systems
Reliable, scalable cloud phone systems that replace expensive on-premise hardware. Make and receive calls from anywhere with features built for business.
Cloud Services
Cloud migration, hosting, and management. Move to the cloud on your terms with a partner who plans the transition and supports you after.
AI Solutions
Practical AI tools that automate routine work, surface insights from your data, and help your team do more without adding headcount.
Backup and Disaster Recovery
Business continuity planning, automated backups, and disaster recovery so a bad day does not become a catastrophic one.
Why Wilmington Businesses Choose CW IT Support
We live and work in the Wilmington area. We understand the local business landscape, from the port and industrial corridor to the coastal municipalities and professional services firms that drive the regional economy. When you call us, you reach a real person who knows your business and your setup. And when something goes wrong at 6:30 in the morning, we show up.
We also provide technician coverage across North Carolina, including Charlotte, Raleigh, and Winston-Salem. If your business has locations or needs outside the Wilmington area, we can support you there too.
What Our Clients Say
“I called Brian, and he came out here himself at 6:30 in the morning. He and I started up the server that same morning, and I just wanted to hug him. It was very difficult for us, but CW IT Support helped us get through it. Since then, if there’s ever an issue, which is rare, I call Brian’s cell phone and he gets it worked out.”
Mike G.
Manufacturing and Equipment Wilmington, NC
“So for anyone skeptical of outsourcing their IT like I was, I would say don’t overlook CW IT Support and don’t let the fact that they’re not physically on-site interfere with getting the best services at the best price. I mean, I could hire an internal IT employee, but I would have to pay them benefits, and what happens if they get sick or go on vacation? With CW IT Support, the cost is comparable, but I get access to the expertise of an entire firm, and that will always be worth it in my eyes.”
Doug S.
Municipality Topsail Beach, NC
Frequently Asked Questions
Do you only serve Wilmington?
No. Our offices are in Wilmington and Jacksonville, NC, and we provide technician coverage across the state, including Charlotte, Raleigh, and Winston-Salem. If you have a location outside our immediate area, call us and we will let you know how we can help.
What are your hours?
Our offices are open 8:00 AM to 9:00 PM, seven days a week. Existing clients receive 24/7 support, so if something breaks at 2:00 AM, you can reach us.
Do you work with small businesses?
Yes. We work with businesses of all sizes, from small offices to multi-location operations. Our services scale to fit your needs and budget.
Can you help us move to the cloud?
Yes. We handle cloud migration, setup, and ongoing management. We plan the transition with you and support your team after the move.
How fast can you respond to an emergency?
For existing clients, we offer 24/7 support. Response time depends on your service agreement, but we treat emergencies as a priority. Many of our clients have our direct cell numbers.
Ready to Talk?
Call us at (910) 726-1595 or fill out the contact form on our Contact Us page. We will schedule a no-pressure conversation about your business and your IT needs.